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We are off to a new year and you have probably thought about your new year’s resolutions and ways to achieve them. You set out your business goals for the year (or at least the quarter), and you are more motivated than ever to get into some serious business planning.

But before you start with implementation, let’s talk about the 2023 business trends that are awaiting us. That way, you will know what to expect and how to prepare for it. It’s always better to be ready than sorry, right?

To help you kick start your 2023 on the right foot, we’ve compiled a list of 5 trends you can expect and prepare for.

Digital Transformation

We expect to see a continuation of development and innovation in technology. The past couple of years have taught businesses around the world that embracing digital transformation is key to withstand all kinds of surprises (including a pandemic and economic crisis).

Artificial intelligence, virtual reality, and extremely fast networks will break the boundaries of what we thought to be possible. The three of them will become incredibly connected, blurring any lines that may have previously separated them.

We’ve seen big companies jump on the digital transformation bandwagon, but small businesses will also work on this major transformation to streamline all aspects of their businesses. They will also shift their focus towards reinforcing their IT infrastructure. A great way to do that is by implementing Beon-IT‘s SAP Business One ERP system which helps make every part of business operations visible, trackable, and transparent, and allowing for better and more efficient planning and decision-making.

Sustainability and ESG

Sustainability has become a serious and critical factor in the business world, and more and more investors are switching to socially responsible investing (SRI) and prioritizing ESG investing. If your business does not follow Environmental, Social, and Governance (ESG) best practices, it may not get the funding it needs – not to mention the serious hit their reputation could take.

Switching over to more environmentally friendly products and raw materials will become more of a priority in 2023, and we love to see it happening!

Throughout the past couple of years, people around the world have been subjected to a plethora of awareness campaigns through social media, encouraging the adoption of ESG practices by business owners, and guiding customers towards more sustainable brands.

In 2023, we expect to see more and more businesses focusing on the sustainability of their operations and their packaging in an attempt to reduce their carbon footprints and to encourage socially responsible investors to look their way.

So, if you are looking to improve the way you do business, ESG is a great place to start.

Customer experience

Customer expectations are only getting higher. And if they are to purchase from your business, you need to be prepared to give them a seamless and smooth experience from start to finish.

Now more than ever, customers are looking to be involved. While product and service quality both remain at the forefront of customer satisfaction, customer experience will become just as important to overall satisfaction.

A great example of this was the preview of the metaverse in 2022. Taking the internet to the next level, buyers will be able to interact with fellow consumers as well as brands through immersive technologies such as VR.

Customers will look for a smooth and pleasant experience during their shopping. Make sure to utilise the vast array of available technologies and integrate them into the customers’ shopping experience, you will provide them with an immersive buying experience, which in turn will attract new customers and retain your existing ones.

The bottom line is, businesses need to do better in 2023.

With the fast advancement in technology, the increased global awareness of sustainability, and the high focus on consumer experience, it is fair to say that the factors mentioned in this article will play a major role in how your business performs this year.

Like any new year, 2023 will bring its fair share of surprises; however, you now have an idea of what you can expect and prepare for whatever comes your way.

Need help kick-starting 2023? Contact us.. Need help kick-starting 2023?Contact us.  

Need help kick-starting 2023? Contact us.. Need help kick-starting 2023?Contact us.  

Need help kick-starting 2023? Contact us.. Need help kick-starting 2023?Contact us.  

Need help kick-starting 2023? Contact us.. Need help kick-starting 2023?Contact us.  

Need help kick-starting 2023? Contact us.. Need help kick-starting 2023?Contact us.